VERIFY: What's actually being done to combat pesky robocalls? [telecom]

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Neustar recently teamed up with Verizon on its new SPAM alert feature for landline subscribers to address illegal robocalling on their network.

There are 500,000 complaints, every month of Illegal robocalls. Why does it seem to be getting worse?

Our sister station, WUSA9, spoke with a viewer, Christopher Johnson, who contacted the team after being bombarded with robocalls.