[telecom] Despite Free Internet Offers, Some Low-Income Parents Struggle To Get Kids Online For School (Corrected URL)

open original image

By Kyle Stokes

Since the coronavirus struck, Tamara Solis has called four different companies offering "free" internet service. She didn't have internet at home, and her children, ages 8 and 10, need to get online to do schoolwork.

But on every call, something happened that led Solis to conclude many of these offers were not truly "free."