Sneaky Cingular Wireless

[PAT, please remove my email address & name from this message. --Bob Hofkin]

Two bits of sneaky language showed up on my Cingular Wireless bill this month. First, a new late fee, announced in all caps:

LATE PAYMENT CHARGE: A 1.5% LATE PAYMENT CHARGE PER MONTH MAY BE APPLIED FOR AMOUNTS UNPAID 20 DAYS AFTER THE DATE OF INVOICE (AK

0.875%, AR 0.085%, NE 1.33%, WI 1.00%).

Second, a bit of legal bogosity in smaller print on the return stub:

Use of service or payment of this invoice indicates agreement with the General Terms and Conditions for wireless service.

I really wonder what they've got planned and why they're coercing an "agreement" here. Maybe it's to get former AT&T Wireless customers in line somehow, but it sure smells rotten. I'm sure they wouldn't let me off without paying the bill or the early termination fee if I don't agree with their terms.

I think publicity is probably the best way to deal with this particular nastiness.

boB

That's another fine message you've gotten us in.

Reply to
Bob Hofkin <bhofkin
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