Re: Touch Tone Grocery Shopping - Promise Never Realized?

[TELECOM Digest Editor's Note: ...

... course, and neither of them (Walmart nor Walgreens) will take
> requests over the phone based on the serial number on the bottle; > they both demand to have you bring in the empty bottle personally, > and stand in line for however long waiting, and have your cash or > credit card available handily. Local store are always so much > better, no matter what. PAT]

This hasn't been my experience with Walgreens. I can call the number on the prescription label, get a recording, enter the prescription number(s), follow the prompts, and pick the order up after 10:00 am the following day. If there's a problem (no refills left ... have to call the doctor first), the recording tells me that as soon as I enter the prescription number. If I need to talk to the staff, I just dial "O" anytime during the recording.

Doing it on line is even easier. Once I've set up the prescriptions at

formatting link

all I have to do is log in. The site presents me with a list of all my prescriptions, and all I have to do is click on the ones that I want to renew. Again, the order is ready after 10:00 am the following day.

If I use the driveup window to pick up the order, they even throw in a couple of biscuits for the dogs.

Yes, they require payment (cash, credit card, or debit card) at the time of pickup, but that doesn't seem reasonable.

Neal McLain

[TELECOM Digest Editor's Note: You are correct on Walgreens; I stand corrected. I will note however that our local pharmacies will deliver at no additional charge the same day and for those of us on a _very_ fixed income (Social Security only in my case) and having the bank disburse payment for all my bills each month, having a charge account is very helpful also. PAT]