Re: [telecom] ANI vs. Caller ID [Telecom]

A more valid real world situation is that a hospital, say, would set up their system so that the calls from pretty much anywhere in their facility,whether the admissions office or the fourth floor nursing station, or, for that matter, a patient's room... would all display the main number.

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Not only in the hospital, but in doctors' offices, even off site, which are served through the hospital switch, and which confusingly give the main number of the hospital, and the caller name (if you subscribe to Caller Name) is shown as the hospital.

The doctor's office may be many miles from the hospital and the call is probably strictly about the doctor's office, nothing to do with the hospital, even though the Caller ID Number and Name makes you think it's the hospital calling about some grave emergency of a family member.

Wes Leatherock snipped-for-privacy@aol.com snipped-for-privacy@yahoo.com

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Wesrock
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