Re: Network Neutrality

Hello,

I'm not sure that the typical consumer would have the patience for a broken Internet. If average Susan decides to "shop store x" and the site isn't working properly, her patience will wear thin. If this happens to multiple sites, It is my opinion that she won't merely be "trained" into going to the sites approved by the government. She'd probably just jump ship and scrap the whole notion of the Internet. Which would mean she'd just call up her provider and disconnect service. She has better things to do.

The bit about "tiered access" is curious, because it JUST happened to a client of mine. He has been using DSL in his home for years without much of any trouble. However in the past month his service has been offline about half time, which has been extremely frustrating for him. The problem is that a few weeks ago, it was down for a week and they said that some tech had "accidentally unplugged 50 lines in his neighborhood and his was included". It actually took them a week to "plug it back in". Then after a week of uptime it went down again (for another week) and the providers' response was "there's water in the line". The word he received from his provider, which is the company named in the article, was that he should upgrade his account to "their business level service to get better service and have trouble-free Internet". After that phone call, he called his local cable company and ordered their Internet service. That's a true story.

We'll see what happens I suppose :)

Take care,

Waitman

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