Last month my ear piece jack went out, the phone was less then a year
> old and I do carry the replacement insurance on it, but in my case it
> made no difference. They replaced my phone no questions asked, the
> tech reprogrammed my phone directory; which they do, but he also moved
> all my ring tones and other stuff from the phones browser. I had
> little trouble with them when the phones went bad, but moved when the
> merger went through because I had had major problems with GTE
> Moblenet, and at the time I was with GTE California. I got so made at
> them, I told the rep I was talking to, I wanted to speak to the
> President of the company, what was strange is they transfered me and
> was talking to him.
Which company? GTE (which is now Verizon) or Sprint?
And what makes you think you were talking to *the* President? At best you were talking to a regional president. But I don't believe you were talking to someone that high up at all.
I told him my problem and he fixed it, but I still dumped the service.
Dumped which service? Your post isn't exactly clear.
JustThe.net - Apple Valley, CA -
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"The wisdom of a fool won't set you free" --New Order, "Bizarre Love Triangle"