Dan Lanciani had written:
In my household, this may finally motivate us to make some changes. The two TDMA phones have batteries that are starting to get flaky. As it is, we're not using even half the minutes we're paying for each month. Even though we're on a corporate plan, I feel like we're overpaying. And the plans that we have are not offered by Cingular any more. Instead, Cingular keeps trying to entice us into changes with new phones, with features that we don't need, offering rate plans that are more expensive, giving us yet more minutes that we won't ever use, while trying to lock us into two-year contracts. I don't see much better from other providers, at least ones that work at my house. No wonder I can resist the temptation.
Cell phone providers have earned their lousy, customer-hostile reputation, and that reputation, too, rolls over from month to month.
Mark Roberts - Oakland, CA - NO HTML MAIL