Part of the problem was that someone claiming to be her sister called MBNA and changed the address, so the statements never arrived. True, this SHOULD have set off an alarm, but ...
The last time I changed the billing address for a CC, they sent a letter to BOTH addresses confirming it. Of course as I had already moved, the one to the old address was forwarded to the new address ...
Rich Greenberg Marietta, GA, USA richgr atsign panix.com + 1 770 321 6507 Eastern time. N6LRT I speak for myself & my dogs only. VM'er since CP-67 Canines:Val, Red & Shasta (RIP),Red, husky Owner:Chinook-L Atlanta Siberian Husky Rescue.