Voice recognition technology still has a long way to go before it
> works. I don't like automated answering systems, but I much prefer
> working with Touch-Tone signals than voice commands which seem to be
> often misunderstood and less precise.
The Bank of America changed its customer account information audio response system a few months ago to all voice recognition.
A week or two ago they changed it, "because we listened to you," they changed it to where you can select either voice recognition or Touch-Tone entry.
Like you, I dislike voice recognition systems and for the same reason. (Most voice recognition systems can be used with Touch-Tone entry, but you usually have to use trial-and-error to guess the corresponding buttons to push.)
Wes Leatherock snipped-for-privacy@aol.com snipped-for-privacy@yahoo.com