JetBlue Inflight wi-fi update [telecom]

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Inflight wi-fi update

Last Updated: 2/28/2018 11:00 PM ET

Our third party high-speed wi-fi provider has notified us that their security certificate will be expiring soon. Beginning on March 1,

2018, customers logging in to Fly-Fi may receive an error message specific to the choice of browser used.

Fly-Fi is still available; however, an additional step is required to complete log in.

Please be assured that:

  • The error message is designed to protect customers from going to sites that are claiming to be something they are not.

  • has not been hacked.

  • Your data is not at any higher risk due to the expired security certificate.

Timeframe for resolution

The renewed security certificate needs to be manually installed on each aircraft by our business partner, so installation is not estimated to be completed fleet-wide before the end of March.

Reply to
Monty Solomon
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