How to get Verizon and AT&T data-cap fees waived during the pandemic [telecom]

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Verizon, AT&T waive mobile fees if you tell them pandemic hurt your finances.

By Jon Brodkin

Verizon Wireless and AT&T say they're both waiving mobile-data overage fees to help customers deal with the coronavirus pandemic, but the fees will not be waived automatically. Instead, Verizon and AT&T users have to contact the carriers' customer service and say they're experiencing pandemic-related financial hardship to get the fees dropped.