Plus: a how-to guide if you want to quit the biggest companies in tech.
It was just before closing time at a Verizon store in Bushwick, New York last May when I burst through the door, sweaty and exasperated. I had just sprinted - okay I walked, but briskly - from another Verizon outlet a few blocks away in the hopes I'd make it before they closed shop for the night. I was looking for a SIM card that would fit a refurbished 2012 Samsung Galaxy S3 that I had recently purchased on eBay, but the previous three Verizon stores I visited didn't have any chips that would fit such an old model.
When I explained my predicament to the salesperson, he laughed in my face.
formatting link