Has ATT or others misled on monthly cost? [telecom]

MacRumors

Had a rather curious move back to iPhone. I went from an Samsung S10+ to the iPhone 13 pro max. I was at an ATT store and asked the guy to calculate out the cost for me for monthly service along with estimate on other costs.

First time around, I had to contact ATT and mentioned their billing me far higher than what was stated by the sales person at their store. They were quick to adjust and this month, sure enough the bill went up nearly 16 dollars and they said the previous adjustment was temporary. This is all rather screwy. I will engaging ATT on Monday to see if I can get this adjusted. I am unsure of any recourse if they are insistent.

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Bill Horne
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