Googling for ATM Master Passwords

Googling for ATM Master Passwords

By Ryan Naraine September 21, 2006

Using clues obtained from a YouTube video and a simple four-word Google search engine query, a criminal can find step-by-step instructions for how to hack into and take control of thousands of ATMs scattered around the United States.

Following up on a CNN report out of Virginia Beach, Va., here as a YouTube video, that a man reprogrammed an ATM at a gas station to dispense $20 bills instead of $5 bills, a New York-based security researcher did some old-fashioned online sleuthing and discovered that the operator manual for that specific model of ATM could be legally obtained in about 15 minutes.

Dave Goldsmith, founder and president of penetration testing outfit Matasano Security, in New York, did not say how he obtained the operator manual-which contains master passwords and other sensitive security information about the cash-dispensing machines-but an eWEEK investigation shows that a simple Google query will return a 102-page PDF file that provides a road map to the hack.

Goldsmith, a respected researcher who co-founded @Stake and previously led Symantec's Security Academy, said he traced clues from the video to identify the make and model of the ATM, a Tranax Mini-Bank 1500 Series, and started an experiment to see how easy it would be to legally obtain an operator manual.

In an interview with eWEEK, Goldsmith said he first dug around on Tranax Technologies' Web site and found a knowledge base article that mentioned that the ATM is programmed with passwords that can be found in the operator's manual.

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