Frontier often under fire for its services [telecom]

open original image

By Fred Pace

HUNTINGTON - In West Virginia, Frontier Communications has been routinely under fire for its internet service and its landline phone service, with dozens of formal complaints being lodged against the company just in recent weeks.

Currently, the company is being sued by at least 150 disgruntled internet customers, it has been ordered to conduct an audit of its operations by the West Virginia Public Service Commission and the company has been on the radar of both state and federal officials over alleged poor service. Many actions date back several years.