There is a good article called "Cut your telecom bills" in the May,
2011 issue of Consumer Reports magazine.
There are several parts of it that caught my eye right away: a section titled "Some fiber really isn't", covering some of the physical-layer issues we've been discussing here, and a section on the "Ooma" VoIP service, plus a section on "The benefits of bundling and bargaining".
I'm curious what the Digest's readers think about the article.
Bill