Our new poll: Is Google going to significantly change the mobile phone industry? Visit our website to vote.Managing Global Accounts
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Global account management (GAM)--which treats a multinational customer's operations as one integrated account, with coherent terms for pricing, product specifications, and service--has proliferated over the past decade. Yet according to the authors' research, only about a third of the suppliers that have offered GAM are...
Telecom Italia Q3 Revenue, EBITDA Struggle on Poor Italian Sales
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The Italian telecoms group, Telecom Italia, has posted a marginal 0.4% year-on-year (y/y) rise in nine-month revenue for the period ending September 2007, as slowing growth in Brazil failed to offset the effect of the Bersani Decree and cuts in mobile-roaming tariffs in Italy. Revenue rose to 23.21 billion euro (US$34.16 billion),...
Weekly Poll Results ? Is the iPhone a Fad?
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The CommunicationsDirect latest poll results are in. The question posed was, ‘Is the iPhone a fad?’ Results indicate the following: 47% of respondents say no and 53% of respondents replied yes, they believe the iPhone is a fad. Be sure to vote in our next poll regarding whether or not you think ...
Sprint and Clearwire Cancel Tie-Up Plans
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NEW YORK -- Sprint Nextel Corp. and Clearwire Corp. today said they have canceled their plan to combine the high-speed wireless networks they are building. The breakup is a blow to Clearwire, which already has a network in some parts of the country, based on the WiMax wireless technology. Sprint's buildout, using the same...
Survey Sez: Wi-Fi Piggybackers Don't Mind Hogging Your Network
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According to a poll taken by networking software provider Pure Networks Inc., 49 percent of respondents don't consider using someone else's Wi-Fi network to be stealing, highlighting the importance of securing such networks, especially those belonging to teleworkers. The survey, conducted between Sept. 20 and Nov. 6,...
Vonage Reports Widening Losses
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In its quarterly report, Vonage announced widening losses attributed litigation costs and customer losses due to negative publicity around the patent suits and poor customer experience. Net loss grew during the third quarter to $161,828, from $62,184 for the same quarter last year. However, "excluding certain charges,"...
Verizon Plums Enterprise Sales Channels
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Verizon Business is taking a new sales tact for enterprise customers, announcing in a Web conference earlier this week that it is creating a new agent partnership program that targets its largest customers. Prior to this, sales agents and channels were part of one organization within Verizon Telecom that handled all sizes ...
T-Mobile Adds 857,000 Subs
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T-Mobile USA made a net gain of 857,000 customers during its third quarter, the carrier announced today, handily beating larger rival Sprint Nextel Corp. for customer additions over the summer. The Bellevue, Wash.-based operator reported third quarter net income of $526 million, down from $1.79 billion in the third quarter of ...
File Virtualization Poised for Upgrades
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Network file virtualization has emerged from a cutting-edge technology into one that's generally accepted in many large data centers. But after a slew of mergers, a new generation of products is due. And it's not clear whether customers will get what they expect, when they expect it. Case in point: F5 has unveiled the...
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