Centurylink gets wires tangled [telecom]

A Fargo (ND) woman wanted internet service because it was supposed to be cheap. What she got instead was months of headaches, thousands of dollars wasted and hours a day spent on the phone. That woman's hassles are linked to CenturyLink's billing and service.

Sofia Vargas has essentially three jobs: a CAN, another part time job and hanging out on hold.

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Bill Horne
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