By John Mccaslin
'We do have a very good line of communications with CenturyLink and Verizon now'
After years of landline telephone service issues in Rappahannock County, where it could literally take months for repairmen to show up, problems appear to be dissipating thanks to humans interacting with humans instead of automated call centers.
Or as Rappahannock County Administrator Garrey Curry creatively describes automated black holes: "A big amorphous blob offshore service center massive database computer system."
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