By Dow Draper
The pandemic laid bare just how sorry broadband access is in America:42.8 million Americans - more than 1 in 8, most in rural areas - have no broadband internet service where they live. And of those who do have broadband, 25% have only one choice.
Throughout North Carolina, there are 800,000 people with only one choice for home broadband, and even worse, more than 100,000 people are without any access at all. That lack of choice and competition leads to high prices, poor service and some of the unhappiest customers in America. Only cable TV customers are less happy than ISP customers.