![A few feet from failure: why Verizon FiOS in New York is a sad joke [telecom]](https://forums.cabling-design.com/media/20159/conversions/6035c64c4149c3.37336949-medium.jpg)
The company is technically on track to meet its obligations, but that contract now looks hollow
By Adrianne Jeffries on October 10, 2013
Brooklyn coder and entrepreneur Mike Caprio has been trying to get Verizon's high-speed FiOS fiber internet service since 2009, but the company repeatedly told him it wasn't available in his Williamsburg apartment. He finally got hooked up this week - but only because a Verizon press rep heard him complaining on the radio.
"Apparently the best thing to do was to make a stink on public media," says Caprio, who was amazed to see four crews show up Monday to run the long-awaited fiber from the first floor of his building to his apartment. "It just seems to underscore the fact that no one is getting service. It's extremely arbitrary if the actions of just one guy made all this happen for me."
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