6270 touch screen

hi all techs. Im having a problem with ademco's touch screen 6270. after about 3 weeks of running the client cant arm on the first attempt the message "unable to arm all partitions" comes up. The 6270 has been available in the australian market for 5 months and i understand that the US has had them for considerably longer. im wondering if this is an australian only problem or global. The only solution i can find is to power the whole system down and re-boot but then it reappears weeks later. Any help / advice would be appreciated as Ademco Aust. just come back with "they are investigating it".

Reply to
Jon Aichberger
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sounds like the arm multiple partitions option has gotten clicked which causes the condition when you try to arm had couple times here when clients kids played around with key pad

Reply to
Nick Markowitz

Reply to
Jon Aichberger

Check the programming of the panel, that message isn't caused by the keypad

Reply to
Mark Leuck

Reply to
Jon Aichberger

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