CAUSE: #102 - RECOVERY ON TIMER EXPIRY

Hoping you guys can help me out. I keep receving this error when trying to night call forward an ACD Q.

Here is the setup

IDC

ACD 1234 NCFW to 5678

When i call 0000 I receive the following messages.

DCH 7 UIPE_IMSG CC_SETUP_IND REF 00006280 CH 2 20 TOD 2:27:40 CK

DCH 7 UIPE_IMSG CC_DISC_IND REF 00006280 CH 2 20 TOD 2:27:50 CK

DCH 7 UIPE_IMSG CC_RELEASE_CONF REF 00006280 CH 2 20 TOD 2:27:50 CK

TON is in LD15 and 16. "Type of Number".

I know it's pointless to post and say "I dunno", but I can offer this:

When you dial the 0000, and get the error - does it happen regardless of where you call "from"? In other words, are your test calls delivering the error?

The error seems to say for format of the number does not match the settings of the recieving trunks...and that may be becuse of the added digits due to NCFW of the queue

dunno

Hi GHTROUT, thanks for the reply.

Yes this is the error i receive from the test calls.

Here is the trace log if it helps.

ACTIVE TN 002 13 ORIG 002 13 DID RMBR 25 13 TERM 001 01 TIE RMBR 20 1 TDTN 0 SLOT 8 PTY SLOT 16 DIAL DN NONE MAIN_PM DIAL AUX_PM OUTPULSE TALKSLOT ORIG 16 TERM 16 EES_DATA: NONE QUEU 128 CALL ID 478 326

AUX

---- ISDN PRA CALL (ORIG) ---- CALL REF # = 17026 BEARER CAP = VOICE HLC = CALL STATE = 9 INCOMING CALLING NO = NUM_PLAN:UNKNOWN TON:UNKNOWN ESN:UNKNOWN CALLED NO = 9939 NUM_PLAN:E164 TON:UNKNOWN ESN:UNKNOWN PDCA 1 PAD 0 0 PCML MU MU