Re: Best Way to Answer a Business Phone?
[public replies, please]
I concur with the group that D is totally smarmy. The one you missed that annoys me the most is answering the phone with a question.
"Thanks for calling the help(less) line, this is Fred. May I have your account number ?"
If you give them a number they'll respond with the other 10 data fields on their computer screen then finally ask, "How can I help you?".
Then there's the "Green, Pink, Yellow" variation. "The phone goes
*Green, Green, Green* ... so I *Pink" up the handset and say ... *Yellow* this is Mujibar!!Pete Romfh, Telecom Geek & Amateur Gourmet.
Posted 5 years ago by Pete Romfh in General Telecommunications Forum
