CCME call transfer question

Hi All, i've a CCME 4.0 with about 30 phones and phone lines with DID i'd like to configure the system if an external call come directly to an internal extension, if no answered, after some seconds the call will be transfered to the operator phone. I easy do this with the command : call-forward noan 411 timeout 18

now the problem...i'd like this feature only for external calls, so if an internal extension call another internal extension I'd like there will be no transfer to operator. This could be done with command : no forward local-calls

But, enabling this command, i disable also the transfer command from the phones, so if a person transfer his phone to another internal extension (for example when he goes to a meeting room) it does not work.

Any help?

ThankYou very much

Regards

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Posted 5 years ago by Alex Tech in Cisco Systems

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