Media for Dear Non Paying Customer,

Dear Non Paying Customer,

Dear XXXXXXXXXX,

This is to acknowledge receipt of your scrawled note across your PAST DUE statement. We gladly terminate your service effective immediately. We do however need to point out a couple things.

Your service was already past due when you chose to cancel your service. This means we have already handled signals and provided service for which you have not paid. 2. Your system is still sending signals to our central station. These are signals we are being forced to handle for which you are refusing to pay for service.

These items need to be remedied. We will gladly stop by during normal business hours to de-program your system from reporting to our central station. We are willing to do this as a courtesy. It will reduce our expense for a non-paying customer, and allow you to easily transition to some other alarm company at the least expense. We can also do this after hours or on a weekend if available, but we will only do so if you are willing to pay the full rate for an overtime after hours visit (cash only). Please give 72 hrs prior notice if you would like us to take care of this for you.

As to the item of you deciding to cancel service AFTER your account was past due, we will gladly write you off as a bad debt if you will take immediate action to facilitate proper termination of service to include having your alarm panel programmed to stop sending signals to our central station.

If we are still receiving alarm signals from your alarm panel by the time we process our next billing cycle in September we will have no choice, but to take further action against you including collections of past due balances.

Sincerely, Owner