Surfboard 5120 and Electrical Storm

Aug 15, 2006 1 Replies

Have a Surfboard 5120 on Charter. Had a lightning strike across the road which burnt out cards on the Charter pedestal. TV back but my modem now has no light activity on the PC/Activity light. So far I replaced one of the network cards on one of our computers. I have a DSL backup going right now. My question is do you think the lightning strike may have killed my Surfboard? Ted


Well,

  1. ask neighbor if you can connect modem to their cable to test,
  2. borrow their modem for your cable test,
  3. drive to Charter office, get rental modem, have them enter into system, hook it up and if no sync, have them come out and fix their hardware.

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