RCA DCM425C rebooting

Jun 06, 2006 1 Replies

I have an RCA DCM425C modem (provided by Comcast) which reboots frequently (several times an hour) when I try and use my IP Phone (Cisco 7960).



My laptop (IBM T42 w/Windows XP) and IP Phone are both connected to a Cisco 871 router which tunnels everything over a VPN connection back to my employer.



The only difference I can think of between IP Phone traffic and other traffic is that the IP Phone packets have QoS bits set on them.



Anyone heard of problems sending packets with QoS over this modem?



I've called Comcast and they won't do anything unless they see it fail with my PC directly connected. :-(



Kevin



snipped-for-privacy@gmail.com wrote in news:1149608460.155082.31170 @i40g2000cwc.googlegroups.com:

Is that modem DOCSIS 1.0 or 1.1? We had trouble with our Vonage hosts with Phazer 1.0 modems, swapped out to Moto 5101's (1.1/2.0) and all was well.

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required