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posted on August 9, 2005, 4:57 pm
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OK so i get my ADSL line activated and get home and connect up my new
ADSL router/modem to my microfilter thats plugged into the phone
line....and it doesnt work.
I'm with Demon.net and I've configured the router exactly as it should
be, with the right VPI and VCI settings (whatever they are) and the
right encapsulation method and all that. I've tripple checked that my
ADSL login name and password are correct, and they are. and i seem to
be getting something coming through because the ADSL light on the
router is solid green and occasionally the data LED flashes.
Also i have looked at the ADSL status pages when i conenct to my router
and things seem to be happening as numbers are constantly changing, such
as the contention ratio, and some PPP connection seems to be active. it
says the ADSL line status is SHOWTIME which i guess means good. I also
tried the diagnostic certain tests pass, but when the test to ping
www.conexant.com fails, no more tests are carried out.
I have 2 PC's plugged into the routern and they can communicate with
each other fine, but as soon as i try and use something that needs the
internet, nothing happens. web browsers instantly fail to reach
websites and i cant even do a live update for Norton.
Can anyone suggest anything i might be doing wrong? im pretty sure ive
set up the router correctly and ive tripple checked everything. Demon
tech support were useless they just said "we dont support routers" and
that was that.
Ive disabled all firewalls including the one on the router itself and i
am running win XP SP2. The router in question is a Mercury ART514CX.
--
footwo
Re: routing demon broadband connection with a Mercury ART514CX - help!
If you have the DSL modem plugged into the microfilter, it *won't* work
because it's not supposed to. The DSL modem should be plugged into the
phone jack *without* a filter.
The filter is meant to be placed between the DSL line and any
telephones/faxes/answering machines that are connected to the DSL line. The
purpose of the filter is to eliminate any interference (sounds like static)
from the DSL signal appearing in a voice conversation or fax transmissions.
Or, even a regular dial-up modem for that matter.
Jim
Re: routing demon broadband connection with a Mercury ART514CX - help!
The
static)
transmissions.
Point of clarification: Many of the microfilters have 2 jacks, one is
filtered, one is not. The unfiltered jack is where your DSL modem should be
plugged in. The filtered jack is for other analog devices as previously
mentioned. If your filter has 2 jacks, make sure you have plugged the DSL
modem into the correct one.
Jim
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