Problem with Polycom ViewStation EX - Netmeeting

May 30, 2006 4 Replies

I have a Polycom ViewStation EX, we configued it to let accessible from internet (with a NAT of internal Ip address), everything works correctly if we use as remote H323 Client Polycom PVX, if I use Netmeeting the Polycom videoconference give me this error "unrecognized invalind format number". Do you have some idea how to solve this problem. Thank you.



What version of NetMeeting are you using? The error indicates that the ViewStation was receiving a destination address that was either incomplete or in a format that it didn't understand. The ViewStation EX has passed compatibility testing with NetMeeting 2.1 and 3.0

I'm using the latest versione of Netmeeting installed on Windows Xp if I well remember the version is 3.0. Thank you

luminar ha scritto:

try perhaps to install polycom pvx on the same computer than netmeeting, the software is free (you only caon use it 5 minutes long) and you could see if the problem comes from netmeeting or not.

Seems the XP version has issues with the dialer. NetMeeting will try to connect at speeds in excess of 1Mbps, even if the ViewStation is set for 384Kbps. The most reliable way to get NetMeeting to operate is to only dial to the NetMeeting computer, not from it to the ViewStation.

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