Two broadband providers are causing problems for Vonage's Internet phone traffic, a spokeswoman said Monday, suggesting that a recent federal fine for blocking Vonage calls may not have had its intended impact.
A cable operator and what Vonage spokeswoman Brooke Schulz would only describe as a "wireless broadband provider" are the two alleged culprits. The problems include Vonage calls not getting through and Vonage home phone adapters not working, she said.
The complaints surface about three weeks after a Mebane, N.C., telecommunications provider, Madison River Communication, said it would "refrain from blocking" voice over Internet Protocol calls and pay a $15,000 fine to the government. Vonage, a VoIP provider, brought Madison River to the Federal Communications Commission's attention, and may do so with providers involved in these latest problems.
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