Verizon Might Soon Let Users Report Network Problems [telecom]

By Kellen

Verizon went through a major management shakeup in recent weeks as the company continues to see struggles on the consumer business side of things and as it tries to catch-up to T-Mobile in 5G. One of the key role changes happened at the top of Verizon’s network and the newly promoted exec is already talking about what’s next for wireless customers.

Joe Russo, who was promoted to the EVP and president of global networks and technology for Verizon, participated in an “Inside Verizon” video where he mentioned a couple of changes you might find useful should they rollout in the near future.

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