Use Your Cell Phone Carrier's Data Limit Protection to Your Advantage6/1/2012
Children and teens can easily go over their cell phone data limit playing games, surfing the Internet, downloading music. When it comes to monitoring your child's cell phone and data use, there are easy steps parents can take to ensure that their monthly bills don't come as an unpleasant surprise. Better Business Bureau asked the major cell phone carriers for tips on overseeing family data usage.
In 2011, BBB received 38,420 complaints against cellular telephone services and equipment, making it the number one complaint category in the BBB system. While many of those complaints were due to data billing issues, there are ways to prevent this and the cell phone carriers are willing to work with consumers to monitor and, in some cases, lower their bills.
"By being proactive, and aware of the data activity in which your child engages, you can save hundreds, if not thousands of dollars, on your next cell phone bill," said Rod Davis, senior vice president of enterprise programs for the Council of Better Business Bureaus. "The cell phone industry has put together different data plans and restrictions that parents may want to consider if their child has a persistent problem of going over their data limit."
BBB has put together a compilation of the major cell phone carriers' data plans and packages: