It isn't so much an issue of "good and evil" but rather a limited understanding of human nature.
There are many college professors who are in an "ivory tower" and disconnected with how the real world operates. Many college communities are a select group of people admitted because of high academic skills brought together for a common cause of study. The human interaction in such a world is not the same as interactions elsewhere. (Of course, not all colleges are like this.)
In the real world, unlike college, people have many different agendas. It's not so much of a question of "good or evil", but rather Joe wants a quick answer right now while Sam wants to experiment with different stuff while Tony wants to sell things while Henry wants things for free. Without a set of rules, these differences clash.
Unfortunately, in the real world, there is greater evil than in college and that, as Pat described, is a serious problem.
Frankly, I'm not too sympathetic to the Internet's early developers. Way back when I was in high school and we shared but a single Teletype, various human behaviors came out loud and clear among our little group. Accordingly, our teacher established rules for the computer room. It was clear structure was needed to deal with human realities. It was also clear a technical structure was required to (1) deal with human realities and (2) deal with innocent mistakes that could screw up the computer or other people's work.
In any human interaction, there are formal and informal rules of behavior. The problem with the Internet was that the rules of academia did not apply in the real world. What would be considered unpardonably rude and unacceptable in college was commonplace in the greater anonymous real world.
An excellent example of this disconnect is during WW II when numerous scientists worked for the Army to develop the atomic bomb. The scientists were genuises in nuclear theory, after all, they developed a very complex set of rules for something that can't even be seen or measured directly. (How does one calculate the mass of an electron, proton, neutron? How does one even discover such particles?) But the scientists were utterly clueless in turning that theory into working units like nuclear reactors and practical weapons in a reasonable period of time. They hated their tough army general, Leslie Groves. But Groves got them to be productive. (See "Now It Can Be Told" by Groves, a very good book on organizational behavior).
Another example is how FDR's academic based "brain trust" was unable to develop efficient high industrial production needed for WW II. FDR had to replace the professors with men borrowed from industry who knew how to get the job done. There was considerable friction in that too.