I can't comment on Hinsdale other than that occured when it was no longer the Bell System and there was great pressure to cunt costs to meet competition.
As to Manhattan and other disasters, I'm not sure exactly what the phone company could've done any differently to prevent the fire or restoring service any faster short of extremely expensive duplication of facilities or very expensive safeguards. The Manhattan building was staffed, they smelled smoke and reported the fire. I don't know what fueled the fire (PVC cables?) that made it so severe or hard to knock down.
Thanks for posting that information (see below).
That devastation was lost in the coverage of 9/11. Part of that was due to the area being extensively evacuated and people not home or at work to use the phones that were down.
Indeed, it seems this destruction was worse than Feb 1975 -- there were
200,000 lines out, nearly twice as many as before. Further, there were substantial private line data circuits out.I couldn't tell exactly the extent of damage to the building or the switchgear, but it seemed like a mess.
Work> I think the most prominent recent comparable telecom disaster in the