NZ: Spark mobile rage: Call outages and the phone hack to fix them [telecom]

NZ Herald

Many frustrated Spark mobile customers have been unable to make outbound calls since last night - and the company has offered up a phone hack on how to fix the problem.

Reports of technical problems with Spark mobiles started early yesterday evening. Some customers experienced no ringtone, and others making calls to Spark mobiles reported hearing an engaged tone.

But despite the company claiming the outbound call issue only arose last night, many Spark customers were also reporting an inability to make or recieve calls earlier this week.

• Moderator's Note

• As I write this, it's 7:33 AM EDT in North Carolina, USA., and

• 12:33 PM in Aukland, New Zealand, on April 2nd, 2023. Aukland

• just changed back to Standard time and moved clocks back an hour,

• so they're about 13 hours ahead of "Zulu" time, and 17 ahead of

• EDT. There are two timezones in New Zealand, but assuming that the

• time stamp on this article is from Aukland, the "last night"

• mentioned in the article would have been around 2 AM on March 30th

• here in the Eastern time zone of the U.S.

• Bill Horne