New Wireless Plan Made Consumer's Bill Jump 1,200% [telecom]

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By Kristi Nelson and Eva Parks

When coronavirus closed schools and businesses, Pam Barnard needed a solution to keep her daughters learning online. They live in a rural area where internet service is spotty.

"We never can really use our laptops or anything like that, so it kind of just scrolls and we can't get a good connection," said Barnard.