Letter: Ask and someone will help, eventually [telecom]

After my letter to the editor a couple weeks ago regarding the EagleVail internet outage and the awful Centurylink service, a Centurylink rep reached out to our wonderful editor, Nate Peterson, who hooked me up with him.

This past Monday, the new restoration date was delayed further to Sept

  1. After weeks of waiting, since Aug. 9 (22 days), textbotting, on hold for hours, being told numerous times it was only 1, 2, 3 more days, weeks, I had pretty much given up! Then, through Nate, Mark Mozen contacted me, sent me to Dennis Collinge and just like magic

- 24 hours later internet restored. If anyone is still out, Dennis will help.

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