KANSAS CITY, Mo. (AP) -- Sprint Nextel Corp.'s wireless, long-distance and Internet customers along the West Coast were without service for several hours Monday after a fiber-optic cable was cut west of Phoenix.
The problem was compounded by network repairs near Reno, Nev., that had forced the company to route calls from that region through the Phoenix lines, spokesman John Taylor said.
Taylor said both cables were repaired by 7 p.m. EST, and that service had been restored in the affected areas. He said he didn't know how many customers nationwide had lost service.
The cable cut, between Phoenix and Palm Springs, Calif., happened about 3:30 p.m. EST, Taylor said, but he said company officials didn't know yet what caused it.
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