I just got an email that alerted me to this news: the Federal Communications Commission has issued an Notice of Apparent Liability for forfeiture (NAL) to an Oklahoma LEC, charging negligence in routing 911 traffic and proposiing a $100,000 fine.
This is from the FCC website:
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- 911 is the single most critical tool for citizen emergency communications. The American public universally relies upon 911 in a time of crisis. When there is an emergency citizens can, should, and do trust that when they call 911, someone will answer the phone. The Hinton Telephone Company of Hinton, Oklahoma, Inc. (Hinton) undermined that trust and betrayed its customers when for several months in 2013 it apparently routed 911 calls from Caddo County, Oklahoma, to an automated AT&T operator message which instructed callers to "hang up and dial 911" if their call is an emergency. That trust was further betrayed when Hinton allegedly continued to allow