Ticket: # 733614 - Local ISP Problems Date: 1/1/2016 1:57:04 PM City/State/Zip: Murphysboro, Illinois 62966 Company Complaining About: Zitomedia _____________________________________________________________________________ Description
Local ISP "Zitomedia" issued data caps for people who have the internet service as of 1/1/15 last year. They did this without telling us as customers that have the internet service and without the general consent of anybody in our family who uses the lowest internet speed in which "Zitomedia" provides.
It seems to me to be apparent that the new owner of the local Cable TV/Internet/VoIP provider here in Burnsville, North Carolina, has a corporate culture of doing things behind the scenes. There have been other complaints, and they're easy to find.
Bill Horne