Customer Given Access to Others' Accounts

By Chris Reidy, Globe Staff

Bank of America Corp. says its recent conversion of FleetBoston accounts to its computer network went smoothly, but don't tell that to Mark Levy, who accidentally got online access to about $90,000 of other people's money.

When Levy went to the bank's website to check his accounts, the freelance writer from Brookline said, he also had access to several accounts that weren't his. If he were criminally inclined, he said, he could have emptied those accounts.

Bank spokesman Ernesto Anguilla said that what happened was an isolated incident caused by 'human error' and 'unrelated to the conversion.' While Levy got access to about 10 accounts, it appears that they belonged to two customers, Anguilla said.

There was no way those customers could have suffered financial losses, Anguilla said, because all Bank of America customers 'would be fully reimbursed by the bank for any unauthorized transactions.'

Bank of America acquired FleetBoston Financial Corp. last year and converted many FleetBoston accounts to its computer network this month.

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Monty Solomon
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