Centurylink Pro & Con [telecom]

(Glassdoor is a site for anonymous postings, which it claims are from the employees of the companies involved. I cannot verify if this is from a CenturyLink employee - moderator.)

Full Disclosure - I am a former CenturyLink employee.

"CenturyLink . .Too many changes and layoffs. "

by CenturyLink Benefits Administration Support in Vancouver, WA: (Past Employee - 2011)

Pros

People are nice and within small groups seem to work well together

Cons

Communication could improve. Feedback when there are performance issues could be improved. Instead of dealing with a problem and offering the opportunity for improvement management's way of dealing with the problem is just to fire an employee. There is not a balance in that response either since there are employees in other departments that have similar problems and they are just tolerated.

Advice to Senior Management

Open your door and communicate better. Give an employee the opportunity to improve and offer them a chance to do it rather than to wash your hands of it and throw them out. Everyone deserves a second chance to improve themselves. Your employees are your best assets. Don't let a down economy harden your hearts and only look at the bottom line.

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Bill Horne
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