Locked Out by Vendor

After many many years of sticking with the monitoring service offered by my initial home alarm installer, due to constant compounding price increases I decided to get service from another company. I come to find that my trusted provider has locked the new monitoring company out the controller. When they sold me the system, they sat at my kitchen table and told me that I was under no obligation to continue with their service and that I owned the equipment. What they did not disclose was on small line in a wordy and lengthy contract that stipulates that they own the communicator. We=92ve probably all signed documents relying on anticipated fair business practices without parsing words (=91I did not have sexual relations with that woman=92). Two questions, is this common practice and is there a hardware reset on a Radionics 4112?

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Posted 5 years ago by scantrell113 in CCTV, Alarms and other Physical Security

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