Changes to Canadian monitoring contract law
Is anyone aware of any Canadian provinces where long term monitoring contracts can be cancelled immediately by the client provided the contract is for service only, and does not cover paying down any equipment costs in the rate ?
I was talking to someone from Alberta yesterday who said this exists in at least one other province, and is being considered for introduction there in Alberta. As I understood it, this would prevent alarmco's from holding clients to a long term contract if they wished to cancel early provided the contract did not involve any equipment equity paydown. So I guess this would mean that those who ordered a "free system" would be held to the contract and forced to pay out the rest of the term, since there is equipment paydown involved. But someone else who did a takeover, where the client owned the system outright, the client wouldn't be forced to comply with the terms of a three year contract for example, and could cancel immediately (since this involved only service in a broad term). Presumably, after the free system was paid for, it might go monthly since there would be no reason to hit the client with another long term contract (or at least a knowledgeable client who knew the law could refuse to pay up if he decided to leave that alarmco for any reason, contract or no contract)
Frank, do you know of any such contract limitations existing currently in Canada? It sounds like some provincial government is trying to even things up a bit....
RHC
read more and respond »Posted 5 years ago by tourman in CCTV, Alarms and other Physical Security