Help with NORDX jacks

We had a contractor come in and do some wiring, and they used NORDX/CDT IBDN jacks. I think they say 6+ on them. I have never used these, my experience is with ATT/Lucent/Avaya/Systimax and Leviton. So what is the secret to taking the jacks out of the faceplate? From what I saw, once the jack is inserted into the faceplate, it can't be removed simply. Maybe it needs a special tool to remove? This sucks. Every other jack I've worked with came out without a special tool. Thanks.

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email address is whitelisted. *All* email sent to it goes directly to the trash unless you add NOSPAM in the Subject: line with other stuff. alondra101 hotmail.com Don't be ripped off by the big book dealers. Go to the URL that will give you a choice and save you money(up to half). You'll be glad you did! Just when you thought you had all this figured out, the gov't changed it:

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Posted 5 years ago by Watson A.Name - "Watt Sun, th in LAN and Telecom Cabling

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