At 60 M.P.H., Office Work Is High Risk [Telecom]
DRIVEN TO DISTRACTION At 60 M.P.H., Office Work Is High Risk
By MATT RICHTEL October 1, 2009
JOPLIN, Mo. - Looking back, Paul Dekok wonders what he was thinking that May morning when the urgent call came in. Mr. Dekok, a manager at the Potash Corporation, learned that a 25-ton truckload of the company's additive for livestock feed had been rejected by a customer as contaminated.
Scrambling to protect his company's credibility with a big customer, he grabbed his cellphone to arrange a new shipment, cradling it between his left ear and shoulder, and with his right hand e-mailed instructions to his staff from his laptop computer - all while driving his rental car in a construction zone on a two-lane highway in North Carolina.
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Posted 5 years ago by Monty Solomon in General Telecommunications Forum
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