Frontier Fields Customer Complaints After Switch-Over From Verizon [telecom]

Company acquired millions of phone, TV and Internet accounts in three states this month

By DREW FITZGERALD

Frontier Communications Corp. is facing a flurry of customer complaints after acquiring millions of phone, television and Internet accounts in three states from Verizon Communications Inc. this month.

The Texas Public Utility Commission fielded more than 150 complaints about Frontier's service this month, more than half of them in the past week, spokesman Terry Hadley said. The California Public Utilities Commission has recorded 235 Frontier complaints during the first half of April.

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Posted 5 years ago by Bill Horne in General Telecommunications Forum

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