Verizon, at&t agree to stop 'cramming' on customers' bills [telecom]

MSNBC reported: "Verizon and AT&T have agreed to stop "cramming" consumers' telephone bills with unauthorized third-party charges, Sen. Jay Rockefeller announced Wednesday. The move comes after a Senate investigation revealed last year that consumers were hit with $10 billion in fraudulent charges due to the practice over the past five years. . . . Cramming has vexed consumers and generated mountains of complaints since 1995, when land line providers began making it easy for third- party firms to sell add-on services like voice mail through local phone bills."

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Posted 5 years ago by HAncock4 in General Telecommunications Forum

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